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Want performance to get better?

In the second blog of my “When to Build a Coaching Culture Series”, I discuss how organisations face and instigate change at an increasing rate.  That’s never going to change if they want to survive and thrive.  But despite knowing that change is here to stay, employees still feel a sense of resistance.  Every time

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Coaching, training or mentoring?

I often have to explain that coaching is not the same as mentoring, training or counselling. I thought it might be useful to take a step back and reflect on the differences between various forms of capability development options, and their different uses.

How was Two-Day?

Do share in the comments box how your conversations went on Two-Day.  How does it feel to have closed that conversation gap? If you didn’t get the chance to have the conversation on Two-Day itself, there’s still all the time in the world….and yet, there isn’t.  What I mean is that the longer you leave

Today is Two-Day: time to fill that conversation gap

So it’s time to have that conversation that you’ve been putting off.  Time to hold yourself and your supervisor or career counsellor accountable for higher standards. But if you can’t have the conversation today, don’t make that an excuse not to have it.  These conversations must happen if we are to feel better engaged, and

Fill that conversation gap: Two-Day Storybird

Just one day until Two-Day (22/2/2012).  In celebration, and as a reminder for you, Bob and I created this Storybird, a short electronic picture-book to encourage you to fill that conversation gap.  I’m really proud of it; I hope it inspires you to schedule a conversation – either with those working for you, or with

Trust and the conversation gap

We’ve been talking about conversation gaps, and using Two-Day (22/2/2012) to fill those conversation gaps.  If you’ve missed the previous blogs about this, catch up here: What will you do to celebrate Two-Day What is a Conversation Gap? Which conversations are most “gappy”?   One of the reasons that there may be a gap in

Which conversations are most “gappy”?

Continuing with our theme about the conversations gap, I thought you’d want to know which kinds of conversations will make the most difference.  Perhaps this is where you should focus the conversations on Two-Day. Career Innovation, in their research, found that “many

What is a Conversation Gap?

Before I dig in to conversation gaps, a quick update on Katy.  Thank you to everyone for your well wishes; your compassion was much appreciated.  I am relieved to tell you that she has a calcium deposit under her tongue, which is harmless.  No further action needed.  Thank goodness.  It takes these incidences to remind

What will you do to celebrate Two-Day

The 22nd day of the 2ndmonth 2012 is almost upon us.  Two-Day. What will you do to celebrate? May I make a suggestion? It takes two to tango, so they say. It also takes two to have great conversations.  People with conversation gaps are 280% more likely to say they intend to leave an organization.

Coaching virtually

Almost all of the coaching I do is virtual, and in many cases, I have never even met my coachee face-to-face.  So it can be done!  Here’s how… The skills – contracting, ethics, powerful questions, listening, trust, intimacy, and presence, direct communication, designing actions and planning and goal-setting, and managing progress and accountability – are

Coaching a career counselee vs coaching a direct report

Today’s post revisits the subject of how to coach a career counselee/mentee vs coaching a direct report.  The difference is in the focus, rather than the skills.  The skills – contracting, ethics, powerful questions, listening, trust, intimacy, and presence, direct communication, designing actions and planning and goal-setting, and managing progress and accountability – are exactly

What’s the evidence that coaching pays back?

I’m often asked for proof that coaching is worth investing in.  Bersins and Associates offer the following statistics, which give a good business case: “Organizations in which senior leaders “very frequently” coach had 21 percent higher business results. Further, organizations with “excellent” cultural support for coaching had 13 percent stronger business results and 39 percent

What’s the difference between good coaching and GREAT coaching

I went to a presentation by the Center for Creative Leadership about creating coaching cultures recently.  I came away with a great 2 x 2  grid that explains the difference between good and great coaching. Some people’s coaching focuses on the problem and the “coach” telling the individual what to do about it – and

Busting the myths about coaching

I am often asked to recommend a coach to help someone to “fix” a weakness, such as not working constructively with other people.  This is one way to think about coaching…that is, that it is remedial.  I much prefer to think of it as releasing someone’s potential – focusing on their strengths and how they

What’s stopping us from coaching?

There are many advantages to both coach and coachee of the manager being more coach-like (that is, asking open questions, not giving the answers through advice).  For example, the individual becomes more self-sufficient over time, because they have been “taught” to think for themselves, by asking questions.   Over time, that frees up the manager to

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