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Coaching culture: integrate into every process

You can train people how to coach, but if they don’t see a connection with the way that your company’s processes are carried out, they are not particularly likely to put their new-found skills into practice. For example, what is the philosophy of your performance management process?  Does it reflect more of a command and

Coaching culture: experiencing coaching

We established in last week’s blog that establishing a coaching culture is not an end in itself, but a means to an end.  And, as with all culture changes, there are multiple levers that need to be pulled in order to make it sticky. I always advocate that people receive coaching as a first step. You can

Coaching culture: What is the problem you are trying to solve?

One of my ex-bosses had a bit of a catch-phrase (thanks for the legacy John).  You can tell it’s a catch-phrase because a) he said it all the time and b) I have never forgotten it! That catch-phrase isn’t very sexy, but it IS really powerful in a business sense: “What is the problem you

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