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Corridor Conversations ~ Leader as Coach: When to use a Coach Approach

Coaching, contrary to popular belief, doesn’t need to be a one hour conversation hidden behind closed doors away from the work, it can be short and sweet too, ‘corridor conversations’. Tweet This! Afterall, as Teresa Amabile says, any progress is good progress.         Here are three scenarios. Great opportunities for a bit

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Giving Frequent Feedback ~ Leader as Coach: When to use a Coach Approach

Within your one-to-ones, and as you see things that merit it, you will want to give frequent feedback to keep your employee motivated and on-track. Creating and delivering a specific message based on observed performance is vital to effective feedback.  You may have told a fellow manager, a co-worker or even your boss that he

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One to Ones ~ Leader as Coach: When to use a Coach Approach

When to use a Coach Approach  – Overview Previously, you’ve read here that it’s more difficult for a leader to coach his or her team members directly, due to the conflict of interest that you have: you want them to perform well in this role, where they may want to discuss a move to a

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Group Coaching Supervision – A Case Study

The ICF describes Coaching Supervision as; “the interaction that occurs when a coach periodically brings his or her coaching work experiences to a coaching supervisor in order to engage in reflective dialogue and collaborative learning for the development and benefit of the coach and his or her clients.” I’ve been working with a group of

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International Coaching Week 2018

Last year in International Coaching Week, I co-created this wonderful animated story about Helen’s journey towards supervision. This year, I am talking at the International Coach Federation UK conference about when to use coach mentoring and when to use supervision. International Coaching Week provides a great opportunity to experience coaching and raise its profile and

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Ethical Dilemmas for Leaders as Coach: Conflicts of Interest

We’ve discovered that leaders as coaches face ethical dilemmas around boundaries, dual relationships, and confidentiality; let’s turn our attention now to conflicts of interest. What do you do when the talented person you are coaching in your organisation tells you that she is looking to take her career outside the organisation?  The organisation sees her

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Ethical Dilemmas for Leaders as Coach: Confidentiality

As a Leader as Coach, you are becoming aware of ethical dilemmas facing you. We’ll turn our attention today to confidentiality. You know that you are bound to keep anything that happens in coaching confidential, between you and the other person.  It is up to them who and what they tell. Sometimes you will be

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Ethical Dilemmas for Leaders as Coach: Dual Relationships

Dual relationships are one element to think carefully about for the leader coach The leader coach encounters as many, if different, ethical dilemmas as an external coach, dual relationships are one of them. For example, you may be coaching two people on the same team, and they may tell you things about each other.  It

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Ethical Dilemmas for the Leader as Coach

We’ve talked about the skills we need as a leader as coach, and the underpinning beliefs, but what about our ethical dilemmas.  What about our ethical position? Every coach is guided by an ethical code, I am guided by the International Coach Federation Code of Ethics, for example. Ethical dilemmas don’t always have black and white

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Ethical Dilemmas for Leaders as Coach: Boundaries

When should you coach, when should you not coach, what are your boundaries? It’s important to know what your boundaries are, where you feel ok to coach, and where you feel out of your depth.  When you are out of your depth, that may be the time to refer to someone else, either another coach

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Pacy coaching: Go slow to go fast

I’m going discuss pacy coaching; some people think that asking questions that enable a person to think through a solution for themselves is slower than telling people what to do.  They are right, but only in the short-term. In the long-term, however, telling people what to do does not develop their capacity to think for

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Underpinning beliefs: Leader as Coach series

As we bring this series for the Leader as Coach to a close, let’s reflect on some underpinning beliefs that support the application of the ICF competencies. These beliefs guide our actions and keep us acting in the best interest of our people. As the leader, we can sometimes be torn between the needs of

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Managing Progress and Accountability: Leader as Coach Series

In coaching, it’s the other person’s responsibility to manage progress and accountability, not the coach’s responsibility.  But in our coaching role, we can still help them to hold themselves accountable by asking a simple question towards the end of the session: How will you keep yourself accountable? There are many possible answers to this question,

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Leader as Coach: Planning and Goal-setting

Your coachee has come up with various options of what they could do to resolve their issue.  Now it’s time to pin those down with planning and goal-setting.  Which of the options are they going to choose to take forward, when will they do it/them, who might they need to ask for help or resources?

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Leader as Coach: Designing Actions

Coaching is about change.  To change, we need to take action of some kind.  Before we can take action, we need to consider the possibilities, designing actions, and then make a choice about which action(s) to take. Sometimes, people have come to coaching feeling like they have just two ways of going forward.  But neither

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Leader as Coach: Creating Awareness

Creating awareness comes bit by bit, and then all at once.  Slowly, slowly, we (the leader as coach) help the other person to get clear on what they want to figure out;  we ask questions that get them to a place of new knowing; we listen in a way that allows us to play back

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